For independent, family-run motels
Your motel, quietly looked after.
INARA answers guest texts in your words, keeps every room’s status current and sends jobs to your staff. You only hear about what needs you.
Built and tested. First pilot starting in San Francisco.
An example on a phone. A guest in Room 118 asks for the WiFi password and gets the motel’s saved answer automatically, because the owner turned that answer on. A guest in Room 204 asks to check out at 1 instead of 11. INARA drafts a reply and shows why, and it waits. The owner approves it with one tap at 7:00 AM. When Room 204 checks out at 1:05 PM, housekeeping gets the cleaning job.
01 · Answers
Guests get answers in your words.
INARA starts from your saved answers and your motel’s facts. At first, every reply waits for you. When you trust an answer, like the WiFi password or checkout time, switch it to send on its own. New or unusual questions always come to you.
- Every draft shows why INARA wrote it
- Edit anything before it goes out
- Automatic answers go out word for word, never reworded
02 · Organizes
Every room, booking and job in order.
INARA keeps live room status, gives each booking made in INARA a room that’s free for every night of the stay, and texts cleaning and repair jobs to the right person. When they reply, the room updates.
- Staff need no app, just text messages
- Jobs that sit too long get flagged to you
- Your booking system stays the source of truth for bookings
03 · Alerts
You only hear about what needs you.
Set your sleeping hours and routine questions wait for the morning. Switch on alert texts and anything urgent, like a flood or a guest locked out, still reaches your phone right away, wherever you are.
A night with INARA
Here’s what happens while you sleep.
- 6:40 PMA guest checks inA tap at the desk or your booking system, and Room 204 shows as occupied. No second board to update.
- 8:15 PMA WiFi questionAnswered instantly, because you switched that answer on.
- 9:30 PMA new bookingMade in INARA, it gets Room 112, which is free for all three nights.
- 11:42 PMA late-checkout requestRoom 204 asks for 1 PM. INARA drafts a reply and saves it for your morning.
- 2:10 AMWater pouring into Room 207Urgent, so with alert texts on it reaches your phone, sleeping hours or not.
- 7:00 AMYour morningOne glance at the night. One tap sends Room 204 your reply.
- 1:05 PMRoom 204 checks outA tap at the desk or your booking system, and the cleaning job goes to housekeeping right then.
- You slept through most of it.That’s the point.
Works with what you already have.
You stay in control
Approve every reply at first. Automate what you trust.
The owner app
Coffee, one glance, and you know your whole motel.
Room status, replies waiting for you and today’s jobs, in large, plain text. Works in any browser.
Example data · fictional motel
For families
One account. Every motel. The whole family.
- Switch between your motels in two taps
- Everyone gets their own login and only what their role needs
- English today. Gujarati and Spanish are planned.
The free pilot
Try INARA free during our pilot.
We’re starting with a small group of independent motels in the San Francisco Bay Area. Texting stays off until you say you’re ready.
Apply for the free pilot- 1ApplyTell us about your motel. It’s one short form.
- 2Set up togetherWe add your rooms, your answers and your team with you.
- 3Run the pilotUse INARA day to day and tell us what to fix. It’s free.
What owners ask us first.
Do I have to approve every message?
No. At first, every reply waits for you. Then you can switch on any saved answer, like WiFi or checkout time, to send on its own. New or unusual questions always come to you. Fixed stay texts, like the welcome text, are listed for you before texting starts, and each has its own switch.
Do guests need an app?
No. Guests text your motel’s INARA number like any other text message.
Will INARA change anything in my booking system?
No. The connection is read-only. INARA reads bookings from a connected booking system, and never edits them.
What happens at night?
Set your sleeping hours. Routine questions wait for the morning. With alert texts on, urgent issues still reach your phone.
Can my family and staff use it?
Yes. Each person gets their own login and role. Staff don’t need a login: they receive job texts after they reply YES to opt in.
Is the pilot free?
Early motels try INARA free during our pilot.
About
Who’s behind INARA
Priyanshu Nada, building INARA for the independent, family-run motels whose front desk never closes.
priyanshu@inarahq.com